Shipping Policy

Thank you for shopping at Vaseel.com. We are committed to providing reliable and efficient shipping services to our customers across the United States and internationally.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

United States: 5–12 business days
International Orders: 7–20 business days

Delivery times may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on the destination and shipping method selected.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 24–72 hours for tracking information to update.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, we may contact you for verification. Delays caused by incorrect shipping details are the customer’s responsibility.

Lost or Delayed Packages

We are not responsible for shipping delays caused by carriers, customs, weather, or other circumstances beyond our control.

If your package appears lost or significantly delayed, please contact us at and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the package and product so we can review the issue and provide assistance.